NCC Guidelines, Making the Most of CRM, Now Available From JI Software

05/05/2017

NCC paper summarising the benefits of CRM, and exploring CRM designs was originally published as Management Guidelines Paper Vol 4 No. 7 and is now available as a PDF from JI Software.

This insightful analysis of CRM systems, designs and development history is intended for consultants, CRM analysts and procurenment staff planning to invest in CRM. Originally commissioned by The National Computing Centre to meet the needs of members who did not want to be overloaded with specific CRM products and supplier bias.

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