Maximizer V11 Highlights09/04/2010
Maximizer CRM V11 incorporates over 500 enhancements, many of them ‘under the bonnet’. As a user there are probably 10 to 15 items that will have a major impact on how you work every day. Here are the ‘highlight’ items:
Executives
- Wizard-driven Dashboards with click through to detailed information allow managers to easily create and visualize key performance indicators.
- Maximizer 11 now has formula-driven User-Defined Fields allow calculations from multiple fields for more robust profiling and reporting
Sales
- Sales Quota Management for real-time insight into team, territory or individual performance.
- Sales Opportunity Monitoring alerts sales managers and reps to changes in deal status.
- Quick sales email templates that merge customer information enables efficient communication and follow-up.
Marketing
- Online access to full marketing campaign functionality, including tracking and robust reporting, enables marketing initiatives on the go (browser client).
- Advanced marketing reports provide the insight for you to refine future campaigns and target more effectively.
Mobile CRM
- Mobile CRM multi-user support allows collaboration on opportunities, assignment of tasks and escalation of cases.
- Document viewing, editing and creation for improved remote productivity.
- Mobile CRM support for video, voice and image capture and saving elevates the level of communications and information kept on record.
- Map multiple customers to BlackBerry GPS and maps for turn-by-turn directions to plan your optimal day of appointments.
User Experience
- Optimized usability through new and modern, yet familiar, intuitive Maximizer CRM interface.
- Visual colour prioritization of clients, tasks, appointments and customer records makes it easy to quickly organize your information.
- Firefox browser support for Windows, Mac, and Linux users for Web Access.
- Support for SharePoint users to seamlessly look up Maximizer CRM data.
- Enhanced Web Access platform, now including full marketing campaign management, action plans and document library.
- HTML rich notes for easier viewing, (larger fonts?) formatting of records and hyperlinking to online information.
- Improvements to SQL Express reducing impact of 4GB limitation that significantly increase capacity.
- Streamlined centralized user, security, and group administration and enhanced user and group administration rights assignment.
